Shipping & Costs:
Untied States free shipping over $299.99
Australia, Canada, Germany, New Zealand, United Kingdom, Japan, Singapore, Denmark, France, Italy, Netherlands, Norway, Poland, Portugal, Spain:
Shipping Time:
U.S. Warehosue Products Shipping Time (1-2 Weeks)
Standard Product Shipping Time (3-8 Weeks)
Custom Product Shipping Time (5-8 Weeks)
Return Policy
To request a cancellation please contact Customer Service at email within 24 hours and we will attempt to stop or modify the order. Once an item has produced or shipped, cancellation is not possible.
Items returned to us that meet the following guidelines will be fully refunded for the cost of the merchandise. Original shipping charges cannot be refunded. If you have any questions, please email us at service@arturest.
- Must be in resalable condition
- Must be free from scratches and/or defects
- Must not have been installed
- Must be in the original manufacturer’s box and packaging
- Must not have any writing on the original packaging
- Must not be missing pieces
- Must not be clearance/liquidations/closeout
For more about return policy, please click return policy.
Return Address: Room 701, Building 5, Dong'an Lighting Industrial Park, No. 20 Xinteng Road, Guzhen Town, Zhongshan City, Guangdong Province, China (Please contact customer service to obtain consent before returning the product, otherwise we will not process a refund. Thank you for your understanding and cooperation!)
Cancel the order: You can contact customer service to cancel the order before the order is shipped. Once your order is cancelled, you will receive a full refund. If the order has been shipped, the order cannot be cancelled. Please check your order before placing the order, thank you!
